Defining Emotional Intelligence

Our EQ, or Emotional Intelligence, is the capacity for effectively recognizing and managing our own emotions and those of others. Emotions have the potential to get in the way of our most important business and personal relationships.

According to John Kotter of Harvard Business School, ‘because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else-it is not a question of strategy that gets us into trouble, it is a questions of emotions’.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson, The Trusted Name in Anger Management
http://www.andersonservices.com/
http://www.aaamp.org
http://www.linkedin.com/in/geoanderson
www.anger-management-resources.org