Open Letter to Hospital Administrators:

Anger management is not a cost. Rather, it is a saving, which increases staff morale, reduces interpersonal conflicts and protects an organization from costly legal challenges.

Although no definitive statistics are available, anecdotal reports indicate that disruptive doctors — those who intimidate, threaten or anger co-workers and patients — are a minority who, nevertheless, comprise of a substantial problem. Abusive physicians can erode morale, increase turnover, impede communication and ultimately jeopardize patient care. Abusive physician behavior can, and does, impact all areas of a medical practice.

Recent changes in the ‘Joint Commission Standards for Abusive Physicians’ calls for hospitals nationwide to establish clear standards for addressing the issue of “disruptive physicians”. Long before establishment of this policy, Anderson & Anderson has already been the leading provider of Executive Coaching/Anger Management for disruptive physicians.

The Anderson & Anderson model is an educational based intervention designed to teach skills in the recognition and management of anger, stress, communication and emotional intelligence. Our 12-hour executive coaching intervention for physicians is available on-site and anywhere in the United States.

The individual coaching begins with a confidential assessment to determine the client’s level of functioning in managing anger, stress, assertive communication and emotional intelligence. The two assessments used are non-psychological, and, therefore, do not in anyway stigmatize the participants.

For information on our Disruptive Physician Program, visit our website at www.andersonsersvices.com or contact our office at 310-207-3591.

George Anderson, M.S.W, BCD, CAMF
www.andersonservices.com
www.aaamp.org
www.anger-management-resources.com