Four Points About Respectful Communication and E.Q.

• You have the right to say what you want to say, but you cannot do it in a abusive way, using bullying or harsh language.

• In order for communication effectively, both parties must listen, with sensitivity, to what the other person is saying, and not try to merely convince the other party of the merits of your position.

• Good communication requires negotiation and compromise. If somebody has to win the argument, then somebody else has to lose it, and you’ve lost good, healthy communication.

• No single issue is as important as your overall goal of remaining assertive, non-aggressive and direct in your relationships with others.

Healthy communication involves two essential skills: Speaking & Listening.


George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
http://www.andersonservices.com/
http://www.angertrends.blogspot.com/
http://www.linkedin.com/in/coachinganger
www.anger-management-resources.org