As the title implies, this site will continually update changes and trends in anger management services, research,referrals and provider training. In addition, books,CDs,videos and DVDs used in anger management programs will be introduced.

Thursday, February 26, 2009

Executive Coaching/Anger Management For High Profile Clients

Anger is a normal human emotion that is secondary to stress, anxiety, depression or some other primary emotion. Anger is not a pathological disorder. Therefore, it is not listed in the Diagnostic and Statistical Manual of Mental and Nervous Disorders (DSM-IV). According to the American Psychiatric Association, anger is a lifestyle issue and not in the domain of mental illness.

There are five signs that anger is problematic in a person’s life:

·When anger is too frequent

·When anger is too intense

·When anger last too long

·When anger leads to aggression

·When anger destroys relationships

The current recession is unprecedented in its impact on professionals from most (if not all) employment sectors. For high-income groups such as physicians, attorneys, entertainers and executives, loss of income and or status triggers stress, depression, anger and, often, person-directed aggression.

For the first time in the history of Executive Coaching or Anger Management, the number of volunteer and mandated referrals are coming from H.R. Managers, risk management professionals and physician well-being committees nationwide. Previously, most referrals for anger management came from the courts and the criminal justice system.

As high-income professionals experience the positive effects of the skill enhancement components of executive coaching/anger management, they refer or recommend coaching for colleagues, direct reports or family members. Word of mouth referrals are off the charts.

The critical factors which account for the effectiveness of Executive Coaching are its comprehensive non-psychiatric assessments, which are all based on the four domains of emotional intelligence. These include Self-awareness, Self-Control, Social-Awareness and Relationship-Management.

The Anderson & Anderson model of Executive Coaching/Anger Management was developed specifically for high-profile clients who prefer confidentiality and individual attention. Since this is an intervention that is available on-site and nationwide, it has rapidly become the preferred resource for physicians and attorneys and other high profile clients.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Saturday, February 21, 2009

Anger Management/Self-Control Classes are Booming!

Human Resource Managers, Probation Officers, Mental Health Clinicians, as well as Physicians seeking alternative streams of income, are opting for Anger Management Facilitator Certification at Anderson & Anderson. It is already clear that 2009 will be remembered as the year for exceptional growth in Anger Management Facilitator Certification nationwide. This weeks training conducted by Anger Management Guru, George Anderson, BCD, LCSW, at Anderson & Anderson was attended by participants from India, Sacramento, Texas, Whittier, Los Angeles and Palmdale, Ca.

One of the attendees was a laid-off manager who was seeking a career change. Two MBA Canditates were seeking to enhance their skills with Organizational Anger Management Training, to distinguish themselves from colleagues whose training may be more narrowly focused on traditional business trainin--rather than emotional intelligence/leadership skills. The three-day training included anger management for adolescents, anger management for adults and emotional intelligence. Each participant was given a 16 hour CD on Motivation Interviewing to complete the balance of the required 40 hour training for certification.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Monday, February 16, 2009

Event: 21st. Annual Western States Regional Conference on Physician Well-Being

When: Wednesday May 20, 2009
8:00 am - 5:00 pm

Where: University of California at Riverside
1200 University Ave
Riverside, CA 92521

Guest Speaker: George Anderson, BCD, LCSW

Anger Management Topic: "The Angry Physician"

Organization: Riverside Medical Association

Intended for: risk management officers, H.R. Managers, substance abuse providers, mental health professionals, physician well-being committee members

Key Contact Person: Tammy Purdue (Riverside County Medical Association)
Phone: 951-686-3342

This conference will focus on the major issues of concern to physician well-being committees nationwide. This includes disruptive physician resources, substance abuse, impaired physicians, and sexual abuse. George Anderson, Anger Management Guru, will be giving a presentation on “The Angry Physician”. Mr. Anderson is the director of Anderson & Anderson®, which provides Executive Coaching/Anger Management™ for disruptive physicians.

2009 Trends in Anger Management

Cheap, inexpensive, free and useless

Perhaps, out of desperation, a number of anger management providers have introduced online anger management classes. Courts and Human Resource Managers do not generally accept these classes. Some of these courses are free. Others are offered at unrealistically low fees from $35 to $79. Most are simply schemes to dupe unwitting consumers into signing up for bogus Certificate of Completion of non-existing anger management classes. Most legitimate providers are not engaged in these schemes.

Evidenced Based Anger Management takes hold worldwide

Anger management classes, which include a structured curriculum, validated assessment, client workbooks, DVDs, videos and Post Tests are gaining recognition, endorsements and use worldwide. Canada and the UK have endorsed the internationally recognized Anderson & Anderson Model of Anger Management.

Unhealthy Anger is one of the unfortunate consequences of the current recession

Human Resource Managers from Businesses, various Industries, Courts and the Criminal Justice System are all overwhelmed with employees whose lives have been impacted by the current downturn of the economy. Anger is a secondary emotion that is symptomatic of depression, anxiety, stress, worry or fatigue.

CNN, ABC, New York Times and the Washington Post

News networks and Newspaper Publishers are now routinely contacting legitimate Certified Anger Management Facilitators to comment on anger episodes such as the recent Christian Bales tirade and the unfortunate violence involving the R&B singers Rihanna and Chris Brown.

While it is only February, it is already clear that 2009 will be the most important year for professional anger management intervention worldwide.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Simple Secrets For Managing Anger

The four, simple, proven secrets to anger management are:
  • Self-awareness
  • Self-control
  • Social-awareness
  • Relationship-management

These are the four domains of emotional intelligence and the most successful route to anger management that is currently available. Strategies to master the above principles of living can best be accomplished in coaching or classes with curricula designed exclusively for this purpose.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Friday, February 13, 2009

Anderson & Anderson Will Reach Out To Providers of Anger Management

Over the next few weeks, the staff at Anderson & Anderson will reach out to the hundreds of providers of anger management who are on the Los Angeles County Anger Management Provider List and the State by State listing featured on our web site. The goal of this new campaign is to encourage providers to do more to gain new anger management referrals, whether they be from the courts, from private businesses, or self-referrals.

The U.S. economy is indeed suffering. However, the number of people who are being mandated by judges to take anger management in Los Angeles alone has skyrocketed. This is definitely related to the current condition of the economy. In fact, our office received a call from someone mandated to complete an anger management course. This person explained to us that “financial pressure” caused the problem that is related to the case. In light of the impending increase of anger management referrals nationwide, it is important that providers assume an active role in providing quality anger management services. Providers need to reach out to the courts to ensure that potential clients do not slip through the cracks, so that they can complete their anger management requirements in programs that aim to teach them the skills that are necessary for improvement.

Anderson & Anderson plans to reach out to providers. The first task will be to determine what we need to do to encourage providers to be proactive. We also would like honest feedback regarding our own customer service. Our office manager and interns will be in contact with providers from all over the United States to inquire about the success of their operations relative to their anger management services. We will also be sending out surveys to providers, requesting feedback regarding our customer service. We would like to know how providers have felt in their experiences with Anderson & Anderson. We welcome honest feedback. This will help us improve the quality of our services to providers and customers.

Please call our office if you have any questions or suggestions.

Rasheed Ahmed
Office Manager
Anderson & Anderson
Trusted Name in Anger Management
Ph: 310-207-3591
Fax: 310-207-6234

Wednesday, February 11, 2009

Three Days of Anger Management Certification Training

Los Angeles, CA, February 18, 19, & 20, 2009
8:30 AM – 4:30 PM

Anderson & Anderson®
Main Office
12301 Wilshire Blvd.Suite 418
Los Angeles, CA 90025

Anderson & Anderson, A.P.C. Presents
George Anderson, BCD, LCSW, CAMF

The Anderson & Anderson® model of anger management is the most effective and widely recognized curriculum in the world. This model, which has been featured in Los Angeles Times Magazine, focuses on enhancing emotional intelligence and assertive communication while introducing behavior strategies for identifying and managing anger and stress. Our certification training and approved provider list are the industry standards and dominate the internet.

The first day of training will focus on Adolescent Anger Management and will use the Anderson workbook “Controlling Ourselves” as the text. A demonstration and discussion of the Conover Assessment Component will be conducted. This one-day training is designed for Nurses, School Counselors/Psychologists, Substance Abuse Counselors, Case Managers, HR Managers, Clinicians, Probation Officers, as well as staff from group homes, and agencies serving families and youth. This curriculum is currently being used in school districts in Los Angeles, Oakland, Sacramento, Concord and San Diego, as well as school districts in Texas and Louisiana. In addition, probation departments in Arizona, Kansas, California and Texas use this model.

On the second day, Adult Anger Management will be examined. A demonstration of the Conover Assessment will be conducted with a discussion of its usefulness. “Gaining Control of Ourselves,” in conjunction with experiential exercises and videos, will be used to initiate the participants to this intervention. Most major corporations have accepted this model for use by H.R. and EAP Managers.

The third day of Training is Advanced Anger Management. An overview of the adult & adolescent trainings will include discussions on branding, marketing, Emotional Intelligence Training, and the process of capitalizing on your anger management practice. Those who attend all three days will receive a copy of the Motivational Interviewing Component on CD-ROM.

Cost: $500.00 per day includes client workbook, facilitator guide, and certification. Those attending all three days will receive a 30% discount on all Anderson & Anderson® DVDs and CD-ROMs purchased on the training days.

Approved for 8 CEU’s by CAADAC (#2n96-341-0805), BBS (#PCE60),CAADE (#CP40-793-C-1009), TCBAP, and the CA. Board of Corrections

This training is also available on interactive CD’s. For more information, please call our office at 310-207-3591 or visit

Thursday, February 05, 2009

On-site JCAHO Consistent "Disruptive Physician" Programs Have Enormous Appeal

Hospitals, Physician Well-being committees and physicians are struggling to find appropriate programs that meet JCAHO standards for addressing "disruptive behavior" of physicians. Many of the best known programs only offer courses four times per year over a three or four day period. These programs only take in 6 to 8 clients four times per year. Unfortunately, a three or four day absence from surgical or specialist practices is extremely costly to the physician, the hospital, and the community at large. Flexible, on-site programs are increasing in popularity when time, travel and costs are considered.

In addition, physicians find it easier to master skill enhancement strategies when they are seen in an individual coaching format rather than in group, lecture or seminar type settings. One on one coaching provides complete focus on one participant at a time. Confidentially is also a frequent concern of mandated participants in group formats.

The Anderson & Anderson Executive Coaching/Anger Management Program™ for "disruptive physicians" offers its services on-site, or at a convenient location for the physician, anywhere in the nation. This is one of the most respected programs for physicians in the country. The assessment and intervention is offered over a two day, twelve hour period with a six month phone follow-up.

Anderson & Anderson® is the Preferred Provider for the Kaiser Permanente Health Maintenance Organization of Southern California. For more information, call our office at 310-207-3591 now.

Rasheed Ahmed
Office Manager
Anderson & Anderson®
Trusted Name in Anger Management
Ph: 310-207-3591
Fax: 310-207-6234

Tuesday, February 03, 2009

Christian Bale's On the Set Tirade

Before responding to Bales tapped tirade, I had an opportunity to hear the entire episode. My first response was that Mr. Bale's anger was too intense and lasted too long. On several occasions, he tried to calm down but simply could not control his behavior.

Anger that is too intense, and lasts too long, meets two of the seven characteristics of unhealthy or problematic anger. Risk Management Officers and insurance agents are becoming more aware of the risks posed by episodes like this, which create a hostile work environment.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Anger management Guru to Be Interviewed by Brooke Anderson on Wolf Blitzer

George Anderson from Anderson & Anderson® was interviewed by Brooke Anderson in relation to tirade by Christian Bale on the set of a movie entitled "Terminator: Salvation", which is currently in production. This segment can be heard by watching Wolf Blitzer in "The Situation Room" today between 2pm and 3pm, Pacific Standard Time. You will also be able to find this interview by visiting

Rasheed Ahmed
Office Manager
Anderson & Anderson®
Trusted Name in Anger Management
Ph: 310-207-3591
Fax: 310-207-6234

New Research: the Impact of Executive Coaching

January 6th, 2009 by David Utts

Harvard Business Reviewhas just published a very strong research paper on executive coaching (1)

It starts by emphasizing that the use of executive coaching is no longer focused on “fixing” poor performers. Based on the findings 48% of executive coaching engagements are focused on further developing high performers and/or helping them as they make big transitions into new roles. Only 12% of executive coaching initiatives are focused on dealing with “derailing” behaviors.

Yet, because of the young age of the profession - the article still suggests "Buyer Beware" and goes on to highlight the top measures buyers are using to qualify they have found a masterful coach. They are as follows:

Experience in coaching in a similar setting

Clear methodology

Quality of the Client List

Ability to measure ROI

Certification in a proven coaching method was fifth on the list (29%) followed by experience working in similar roles (27%), experience as a psychological therapist (13%), and background in executive search (2%).

The article also points to the distinctions between consulting, coaching and therapy. Ultimately coaching:

Focuses on the future

Fosters individual performance in a business context

Helps executives discover and embrace their own path

Yet, the research indicated that the lines between coaching, consulting and therapy can get blurred. A few red flags the article mentions include the potential of the executive becoming dependent on the coach. This can lead to “scope creep” when the coach allows things to move forward without a clear contract. Also, organizations must be aware that most coaching does touch on the personal side of an individual. Therefore coaches must have some understanding of psychological issues - so they can at least refer clients to therapy if it is deemed helpful or even critical to the well being of their clients.

An earlier Harv ard Management Update cited three keys to maximizing the return on investment in coaching that we strongly agree with and follow (2). These keys are:

Identify Specific Coaching Goals
This needs to always be among the first steps in the process. What is the purpose of the coaching and what are the high value outcomes you are seeking from engaging in the process?

Follow a Disciplined Coach Selection Process
It is still a new field so make sure you are vigilant in how you chose a coach. Find an executive coach who has experience and who is flexible in their approach. Figure out before hand how you will determine the coaching engagement will be successful and then hold your coach accountable to helping you achieve your desired outcomes.

Adopt a Learning Mindset
This can be tough for successful people. After all they have achieved a lot based on the habits they have deployed to date. Yet, to gain the most from coaching you need to open yourself up to new possibilities, step into a learning mode and be willing to take risks that will empower your success even more. It really does not matter how clear the purpose and goals are or how good the coach is - without the willingness to learn you will not get much from the process.

At a time when we are considering how to maximize our investment in resources - both articles point to the value of the investment in executive coaching. While organizations must be careful with expenditures as well as who they hire to coach their executives - they don’t want to cut their nose off despite their face and cut important development for the very talent that will lead them out of the current economic turmoil. In fact, the demand for executive coaching might actually increase during this time due to rising ambiguity and the need for stronger leadership.

(1.) Coutu, D., & Kauffman, C. What Can Coaches Do for You?. Harvard Business Review, January 2009

(2.) Johnson, L. Getting More from Executive Coaching. Harvard Management Update. January 2007

Sunday, February 01, 2009