As the title implies, this site will continually update changes and trends in anger management services, research,referrals and provider training. In addition, books,CDs,videos and DVDs used in anger management programs will be introduced.

Friday, January 30, 2009

On-line Bogus Anger management Programs, the Latest Internet Scam

Unscrupulous self-trained anger management providers who are marketing on-line anger management classes are duping an unsuspecting public and some Judges. These Internet entrepreneurs are exploiting the lack of state or federal standards for anger management or life coaching.

Many of these programs provide impressive certificates of completion for a fee of $45, with no requirements for any involvement in learning skills to control anger. It is ultimately the community that is the real loser in this type of victimization.

Many local courts are overwhelmed with infractions and misdemeanor cases, which order defendants to participate in anger management programs.At best, the courts can only spend between three and five minutes for each case. Consequently, there is little time to question the legitimacy of online anger management programs. The California Superior Courts do not accept online anger management classes for road rage or similar offenses.

For a list of Certified Anderson & Anderson Anger Management Programs in your state, visit the website of the American Association of Anger Management Providers at, or Anderson & Anderson® at

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Tuesday, January 27, 2009

The Missing Link in the JCAHO “Disruptive Physician” Standards

Healthcare organizations nationwide, through their Physician Well-Being Committees and Credentialing Committees, are searching for appropriate resources to refer physicians who are considered to exhibit “disruptive behavior” at work. Unfortunately, the needed missing link is a directory or list of “approved programs” designed exclusively to address this issue.

Doctors are a highly trusted and valued group of professionals in all cultures. They enjoy social respect, but also have significant social responsibilities. Doctors who fail to maintain professional standards and conduct cause social concern, because they may do harm to patients if their performance is poor. The loss of a doctor has effects on service provision, and may be expensive to health care providers.

Doctors may fail to perform well for a number of reasons. Stress related problems, depression and substance misuse are known to be commoner among doctors than other similar professional groups. One particular manifestation of poor performance has been described as “disruptive” behavior or unprofessional conduct. These are situations where physicians are unhelpful, rude, or even abusive.

Intimidating and disruptive behaviors can foster medical errors, contribute to poor patient satisfaction, increase the cost of care, and cause qualified clinicians, administrators and managers to seek new positions in more professional environments. Safety and quality of patient care is dependent on teamwork and communication. To assure quality and to promote a culture of safety, health care organizations must address the problem of behaviors that threaten the performance of the health care team.

Below is a list of established organizations which provide assessment, intervention and monitoring of “disruptive physicians”:

Program for Distressed Physicians (Vanderbilt University)

The Center for Professional Health offers a three-day continuing medical education course (CME) to address the specific needs of physicians whose workplace behavior has become problematic. This course combines didactic presentations, role-play with focused feedback, group feedback from peers and colleagues, plus review of workplace/family complaints. Participants will receive training in alternative behaviors and explore cognitive distortions that relate to their problems. The course will focus on the problems identified by specific complaints. The solutions are reinforced by role-play, feedback, testing and group accountability.

An appropriate referral to this course would follow an assessment and evaluation to rule out medical and psychiatric problems. Contact William Swiggart for details.

The three-day Continuing Medical Education course follows an assessment. The course fee is $4000, which includes three follow-up group sessions with course participants facilitated by course faculty. There is no discount for missed follow-up group sessions. Vanderbilt University School of Medicine is accredited by the Accreditation Council for CME to sponsor continuing medical education for physicians. The Vanderbilt School of Medicine Division of Continuing Medical Education will award up to 48 AMA PRA Category 1 Credit TM for the completion of the course, homework and all follow-up sessions.

For more details and explanations of course material and assessments contact:

William Swiggart, M.S., L.P.C.
Training Director
The Center for Professional Health
1107 Oxford House Nashville, TN 37232 - 4300
Tel: 615-936-0678
E-mail: or
Web Site:

Anger Management for Healthcare Professionals Program (UCSD)

This course is designed to help those physicians and healthcare providers who have contributed to a disruptive working environment by way of inappropriate expression of anger. Conflict, stress and disruption in the hospital and clinic setting create low morale, heightened rates of staff turnover, and patient safety concerns.

The Anger Management for Healthcare Professionals program is a small, (6-8 participants), intensive and highly interactive three day course taught by UCSD faculty from the Department of Psychiatry. Participant coursework in the form of self-reported inventories of mood and interpersonal conflict as well as reading is required.

The objectives and goals of this course include: Aiding participants to identify triggers in the workplace leading to disruptive behavior.

Didactic instruction providing constructive tools and strategies to aid in diffusing and managing anger and conflict in an appropriate and professional manner including:

• Increasing Emotional Intelligence Empathy Training

• Transforming conflict into cooperation.

• Practicing both behavioral and cognitive strategies, including coping mechanisms, leading to healthier communication and interactions in the healthcare environment.

• Developing a personalized plan of action (Commitment to Change)

PACE provides a dynamic training program that offers professionals an opportunity to obtain educational information and personalized assessment in a highly sensitive, supportive and confidential environment away from the workplace. Participants who successfully complete the course receive 30.5 CME Category One credits.

1899 McKee Street, Ste 126
San Diego, CA 92110

Executive Coaching/Anger Management for Disruptive Physicians™

In response to the need for a one on one individual and sensitive intervention coaching model for physicians, Anderson & Anderson is now offering a twelve-hour coaching program with 6 months of aftercare for “disruptive physicians”.

This course is available at our Brentwood, California office or on-site seven days a week anywhere in the United States. The Anderson & Anderson Executive Coaching/Anger Management Program™ is listed in the Directory of Physician Assessment and Remedial Education Programs, Federation of State Medical Boards. No other anger management provider is authorized to use this model.

Components of the course include:

• One day, on-site observation (optional)

• Comprehensive Emotional Intelligence Assessments are given at intake, focusing on the participant's level of functioning in managing stress, anger, communication and emotional intelligence.

• We do not provide psychological testing, nor is our intervention considered counseling or psychotherapy. Therefore, there are no stigmas attached.

• "The Practice of Control", the new Anderson & Anderson Physician client workbook, includes didactic information and exercises focusing on enhancing emotional intelligence, improving assertive communication, as well as behavioral strategies for recognizing and managing anger and stress.

• Complimentary "Gaining Control of Ourselves" DVD along with follow-up kit.

• "Styles of Communication" and "A Day Without Stress" are two power DVDs that are also complimentary.

• Post-test at completion designed to determine the level of change during the course.

• Bi-monthly follow-up sessions are provided for a six-month period when needed.

Our services are provided with the utmost in confidentiality for all participants.

Anderson & Anderson is the Preferred Provider for Kaiser Permanente Health Maintenance Organization of Southern California. For more information, call our office at 310-207-3591 now.

Anderson & Anderson® Executive Coaching/Anger Management Program
12301 Wilshire Blvd. Suite 418
Los Ángeles, CA. 90025
Phone: 310-207-3591

Pinegrove Professional Enhancement Program
2255 Broadway Drive
Hattiesburg , MS 39402
Contact: Greg Phillips
(800) 301-6693

Elmhurst Memorial Healthcare
Professionals at Risk Treatment Services
360 W. Butterfield Road Suite 340
Elmhurst, IL 60126
Contact: Mary Pittman
(630) 758-5110

The Professional Renewal Center® is an international provider of behavioral health services and consultation for professionals striving to resolve work related challenges and personal dilemmas.

Our central purpose is to objectively assess and treat disruptive behavior, professional sexual misconduct, boundary problems, career burnout, psychiatric illness, compulsive behavior, and substance related disorders.

Our aim is to enable our clients to develop life plans that foster authenticity, personal growth, and professional integrity.

More than 900 clients from 48 states in the United States, four Canadian provinces, and Hong Kong have come to the Professional Renewal Center® for assessment and treatment.

Professional Renewal Center
1201 Wakarusa, Suite A-4
Lawrence, KS 66049
Contact: Kirsten Judd
(877) 978-4772

Physicians Development Program
2000 South Dixie Highway., Suite 103
Miami, FL 33133
Contact: Larry Harmon, PhD
(305) 285-8900

Saturday, January 24, 2009

Anderson & Anderson Releases Los Angeles Court Provider List 2009

Anderson & Anderson, Inc., the Trusted Name in Anger Management, has published the updated Los Angeles County Anger Management Court Referral List for January 2009. This list has been sent to the Los Angeles County Superior Court, and all of its branches. This court list will remain in effect through June 2009.

The providers on this list are certified by Anderson & Anderson, and they have done the following: 1.) completed the 40 hour certification training, 2.) use the Conover Assessment and post-tests, and 3.) are using the Anderson & Anderson client workbooks and other Anderson & Anderson training material for their classes.

This court list is updated every six months to reflect the current status of anger management providers in L.A. County. Each court mandated anger management client receives a copy of this list, and he/she can choose which program to enroll in. The providers list, in its web-based form, is available on the Anderson & Anderson website. George Anderson says that he has taken special care in updating the provider list so that it accurately reflects the statements made above. Although Anderson & Anderson does not claim responsibility for the quality of services provided by each anger management provider on the list, George Anderson understands the value in screening providers so that respect is upheld for this process and the standards that the courts have come to expect.

Anderson & Anderson is prepared to provide any Judge, Commissioner, or Court Administrator, within Los Angeles County, a complimentary copy of the client workbook “Gaining Control of Ourselves”, which is used for adult anger management clients.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Friday, January 23, 2009

Hospitals Move Aggressively to Implement New JCAHO “Disruptive Behavior” Policy

Physician Well-Being Committees are seeking legitimate programs with proven track records to refer mandated and voluntary physician clients in need of assessments and intervention for "disruptive behavior". The three oldest and best known programs for "disruptive physicians" are the Vanderbilt University School of Medicine Distressed Physician Program, the PACE Program at the University of California School of Medicine in San Diego, and the Anderson & Anderson Executive Coaching/Anger Management for Physicians™, based in Los Angeles.

In order to facilitate the physician clients’ enrollment into a program for assistance, it is important for the Well-Being Committee to clearly understand how the program works and be able to explain the process in a positive, helpful manner. Highly trained professionals are hypersensitive to being mandated to participate in any intervention, which implies impairment, psychopathology or some type of personality disorder. Therefore, empathy and sensitivity must be used, as well as an ability to explain in detail what will take place, once the physician client has begun the intervention process.

The following are a sample of the types of questions that are posed by physicians who are being referred for assistance:

  • Will this entire process be confidential?
  • Will I be seen individually or in a group?
  • Will I have to undergo a psychiatric exam?
  • Will have to take a battery of psychological tests?
  • What type of assessment will I receive?
  • Will I have to undergo a chemical dependence evaluation?
  • Will I receive counseling, psychotherapy or psychiatric treatment?
  • Does the coaching, classes or intervention include a 360-degree follow-up component?
  • What is the length of the program?
  • Is aftercare included or required?
  • Is there any flexibility in scheduling this assessment and intervention?
  • Can these services be offered on-site?
  • What is the cost of the program?

In view of the fact that the incidence of injury resulting from violent acts is more than twice the incidence for health care workers, compared to other workers, it no surprise that the Health Care Industry is anxious to address these issues (Bureau of Labor 2005). It is also encouraging to see the reception on the part of physicians to this new requirement.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Thursday, January 22, 2009

January 2009 Training Postponed

Due to the lack of enrollment in our certification training that was originally scheduled for January 28, 29, and 30, we are pushing the training back into February. This will provide us a chance to increase the enrollment. We will now be hosting the training on February 18, 19, and 20. The registration portal on our website will be updated shortly to reflect the date changes. Please call our office if you are interested in registering for our anger management training seminars on February 18, 19, and 20. Thank You.

Rasheed Ahmed
Office Manager
Anderson & Anderson, A.P.C.
Trusted Name in Anger Management
Ph: 310-207-3591
Fax: 310-207-6234

Tuesday, January 20, 2009

Obama, A Real Life Model Of Emotional Intelligence

As a professional coach with a specialization in Executive Coaching/Anger Management for Physicians™, I work daily to enhance the emotional intelligence skills of high-level professionals. My work is practiced based, which is more similar to the coaching done in professional sports. The opposite of practiced based work is academic, theoretical or psychotherapeutic.

"Emotional intelligence involves the ability to perceive accurately, appraise, and express emotion: the ability to access and or generate feelings when they facilitate thought; the ability to understand emotion and emotional knowledge; and the ability to regulate emotions to promote emotional and intellectual growth." Emotional intelligence is the ability to recognize your own feelings and needs and to sense with a degree of accuracy the feelings, needs and motivations of others and use this information in a way which leads to win-win situations for both parties. Emotional intelligence is a greater predictor of success in life and work than IQ that predicts academic success.

As the inauguration of Barack Obama commences, I have concluded that I cannot find a better public model of emotional intelligence than Obama. The four domains of emotional intelligence are: self-awareness, self-control (anger management), social awareness and relationship management.

A careful review of Obama’s professional and personal life reveals a man who personifies all of the four domains mentioned above. In addition, he is an excellent listener and an assertive communicator, and a person who demonstrates his mastery of all of the qualities that makes a great leader and person.

"It is only with the heart that one can see rightly; what is essential is invisible to the eye."-Antoine de Saint-Exupery

George Anderson, MSW, BCD, CAMF
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®Trusted Name in Anger Management
Ph: 310-207-3591
Fax: 310-207-6234

Anger Management Questions and Answers

Q. Are Anger Management Providers, who use the Anderson & Anderson Anger Management model to provide classes and services, trained and/or authorized to provide Executive Coaching/Anger Management for "disruptive physicians"?

A. No organization has the authority or the capacity to provide the trademarked Anderson & Anderson Executive Coaching/Anger Management for "disruptive physicians".

Q. Is there a difference between anger management and domestic violence?

A. Yes, there is a difference. Domestic violence by law - both federal and state - is defined as violence which occurs in an intimate relationship. Anger management is a course for persons who have been involved in an aggressive action towards someone else or destruction of property.

Q. Can the Anderson & Anderson batterers’ intervention program be used for anger management?

A. No. It is only designed to address domestic violence which, by law, must relate to intimate relationships.

Q. If a court orders anger management classes and it is clear that the problem was domestic violence, what should we do?

A. It is not the responsibility of the provider of either batterers’ intervention or anger management to question a legal order of the court.

Q. Can a certified anger management facilitator offer batterers’ intervention classes?

A. No. In California, Penal Code 1203.091 determines the standard for all batterers’ programs in the state. It establishes the Probation Department in each California County as the agency responsible for approving and monitoring all batterers’ programs. Although Anderson & Anderson provides the training necessary for batterers' intervention facilitators, the County determines whether a new facilitator or program can legally offer batterers' intervention in that county.

Q. If I take the Certification Course in anger management, can I certify other providers?

A. No. You are only certified to provide anger management to adults and/or adolescents.

Q. How can I get my program listed on the Anderson & Anderson website?

A. You must first complete the 40-hour training. Then you must purchase the Conover Assessment and a minimum of twenty workbooks. You must then send in your listing information in an e-mail attachment.

Q. Is the Anderson & Anderson 40 hour Anger Management Facilitator Certification accepted in my state?

A. There are no state laws in any state regarding standards for anger management. To date, the Anderson & Anderson model has never been rejected anywhere. Please click here to see the states where we already have providers.

Q. Can providers place articles from the Anderson & Anderson website on their site?

A. Yes. As long as there are no changes in the content or authorship, you are free to place any of our articles on your site.

Q. How can a provider sell the Anderson & Anderson products on their site?

A. Any provider or non-provider with a functional website can purchase products from Anderson & Anderson at a 40% discount and sell these articles on their site. No returns are accepted.

Q. Is anger management Psychotherapy?

A. No. Anger management is a class, which begins with an assessment. The Assessment is a Map, which is designed to determine the client’s level of functioning managing anger, stress, communication and empathy/emotional intelligence. The fifth category is motivation to change. Anger management classes teach skills in the four areas mentioned above.

Q. Can you bill my insurance company or managed care company for the cost of the anger management classes?

A. No. You can only bill for mental or nervous disorders. According to the American Psychiatric Association, anger is not a pathological condition. Rather, it is a lifestyle issue.

George Anderson, MSW, BCD, CAMF
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®Trusted Name in Anger Management
Ph: 310-207-3591
Fax: 310-207-6234

Friday, January 16, 2009

Consumer Alert for Physician Well-Being Committees

Just as there is only one organization authorized to provide the Distressed Physican Program at the Vanderbilt University School of Medicine and only one organization autorized to offer the PACE Program at the University of California School of Medicine, there is only one organization authorized to provide the Anderson & Anderson Executive Coaching/Anger Management program for "disruptive physicians". Several unscrupulous anger management providers have plagiarized our marketing announcement and are claiming to offer the same intervention. Please carefully check the credibility of any provider prior to making a referral for your physician clients.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Co-Sponsor an Anger Management Certification Training

The Anderson & Anderson Anger management certification training is now the industry standard and is recognized worldwide. Fortune 500 Companies, schools, jails, prisons, and colleges now use this model. You or your organization can add anger management to your areas of specialization and lower training cost by co-sponsoring training in your city.

What your school or organization provides:
  • A training facility for 30 students/attendees.
  • Notification of the surrounding mental health professionals, substance abuse professionals, schools, colleges, probation departments and group homes.
  • Some Audio Video equipment needed for training.

Benefits of Co-Sponsoring

  • Two FREE seats for each day of training ($1000.00)
  • Total elimination of travel and per diem expense
  • Acknowledgement of your organization on all marketing brochures and webpage announcements.
  • Recognition as a leader in state of the art anger management Certification Training.

What Anderson & Anderson Provides:

  • Quality training and provider Certification in Anger Management.
  • Expert Instructors
  • Anderson & Anderson curricula and client workbooks.
  • Approved training for correctional staff, educators, substance abuse counselors, mental health professionals and the faith community.

Schedule an Event today. Contact our office at

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Saturday, January 10, 2009

Organizational Training

Anderson & Anderson is pleased to offer organizational training courses in anger management, stress management, communication and emotional intelligence. Our training courses are developed with and delivered by subject matter experts in the four areas mentioned above.Recent studies conducted by the Consortium for Research on Emotional Intelligence in Organizations suggests the economic value added by training and development geared toward improving emotional intelligence in the workplace improves teamwork, increases productivity, enhances operational effectiveness, and can significantly impact your organization's effectiveness. Because our economy is rapidly changing, running a business will have to change in order to be competitive. As a result, a new paradigm is emerging in how leaders will manage. The focus of future businesses will be on developing a good company, where ethics, leadership, civility and morale are the driving forces behind products, services, ROI, and profit.

At Anderson & Anderson we recognize the value emotional intelligence can bring to the workplace. We are committed to developing and enhancing your company's awareness performance by raising the bar on emotional intelligence in your workplace.Our curriculum is customized each time we deliver a program to meet your needs using industry and company specific examples and organizational terminology. Such courses may be tailored for HR professionals in your company to improve their effectiveness in dealing with company employees or we may provide your company with group training on anger management, stress management, and communications. Based on our professional experience, training is most effective with audiences/groups of 6 to 25 people. Anderson & Anderson deliver specialized training in anger management on-site, at your location. Depending on your business needs, training workshops may range from 1 day to 1 week in duration.

As business demands evolve, we realize the need for additional training, and as a result, we may work with you, human resources, and other department heads within your company to develop a new curriculum or course to create a customized program to "raise the bar on emotional intelligence in your workplace". Our expertise in adult learning and communication approaches allow us to provide detailed instructor manuals, workshop materials, and course agendas. We provide your employees with the tools and strategies to diffuse those situations where anger is an impeding factor to your company's overall success.Your company's organizational effectiveness is a positive direct result from=2 0your employee's personal satisfaction, professional success and at Anderson&Anderson we have an interest in helping your company perform at an optimal level.

Services Offered
  • On-Site Trainings: 2, 4 and 8-hour trainings for staff, employees, or retreats. Topics include: Anger, stress, communication, emotional intelligence.
  • Anger Management/Executive Coaching: With a focus on anger, stress, communication and/or emotional intelligence. We currently provide these services for a number of Fortune 500 Companies. Coaching can be provided in our provider offices or on location nationwide.
  • Accelerated Anger Management Classes for Managers, Executives and Line Staff: Personalized 8-10 hour programs with client workbooks for fast results.

  • Anger Management Classes for employees: Classes for employees who exhibit evidence of stress, anger or inappropriate aggression at work. Studies have shown that aggression and violence in the workplace increases absenteeism, reduces productivity, lowers morale and increases a company's liability.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Tuesday, January 06, 2009

The Rush To Find JCAHO Consistent Programs For Disruptive Physicians

The Sentinel Event Alert provides eleven steps to curb disruptive behavior. These include providing education and training about professional behavior and appropriate interactions with coworkers, creating accountability for maintaining appropriate behavior, establishing a zero tolerance policy for disruptive behaviors (and a means for enforcing this policy), and crafting nonconfrontational methods for reporting and addressing inappropriate behavior.

Many Hospitals and Healthcare Organizations were quick to establish and implement the new JCAHO standards long before the January 2009 deadline.There are three pioneer organizations with extensive experience providing assessment and intervention for "disruptive physicians". These organizations are: The PACE Program at the University of California School of Medicine (San Diego), The Distressed Physician Program at Vanderbilt University School of Medicine, and Anderson & Anderson, A.P.C., Executive Coaching/Anger Management Program for disruptive physicians (Los Angeles).

The programs at both the University of California and Vanderbilt University are both full through July of 2009. Both programs limit enrollment to 8 participants per class. These classes are only available four times per year. As a result of the rush to find resources for disruptive physicians, Anderson & Anderson has increased its Professional Coaching staff to respond to nationwide requests for on-site Executive Coaching for mandated or volunteer physician referrals.

Anderson & Anderson has made requests to JCAHO and the American Medical Association to establish a list of credible providers nationwide that would help protect physicians and Healthcare Organizations from the new Cottage Industry of unqualified charlatans attempting to profit from this oversight.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Saturday, January 03, 2009

Marketing Tips for Certified Anger Management Providers

Nancy and I, and the staff at Anderson & Anderson, not only wish you a happy and prosperous New Year, but we are also determined to make 2009 a successful year for all providers.

We will begin the year by requesting the following of all providers:

•If you have not already done so, visit our Directory of Anger Management Resources at and place a free ad listing your website and services.

•Place at least one Press Release on the Internet referencing this Approved Anderson & Anderson Certified Anger Management Provider list for your state.

•Select at least 50 businesses within driving range of your office and send a copy of the state list to the attention of the Human Resource Managers of these companies.

•Get the name and address of at least one Judge from the Criminal Court in your County and send him or her one copy of this list with your site underlined.

•Get the name and address of at least two Criminal Defense Attorneys and send them a copy of this list with your site underlined.

•Get the name and address of the Chief Probation Officer for you County and send him or her a copy of this provider list.

•Send a copy of this list to your local church or temple.

•Create a web link between your web site and the certified anger management provider list on the Anderson & Anderson web site.

After completing all of the requests on this list, go to your local bank and open a small business account with the ability to accept VISA and MASTERCARD. When the money begins to come in, share the good news on the website of the American Association of Anger Management Providers at Join the American Association of Anger Management Providers.

Best wishes From Anderson & Anderson, A.P.C.

Anger Management Guru, George Anderson, Brings his Groundbreaking Anger Management Training into 2009

George Anderson, the premier Anger Management Facilitator and Executive Coach, intends to begin 2009 with a bang. He will be hosting the very first Anderson & Anderson anger management training of 2009. The training will take place at his Brentwood Office in Los Angeles, CA on January 28, 29, and 30. The training seminar will include training in work with adolescents, adults, emotional intelligence, marketing and practice expansion (for those who plan to start their own anger management practice utilizing the Anderson & Anderson model), and Motivation to change.

Mr. Anderson has a way of facilitating a training exercise that is unique. He is able to tap into the minds of the participants in a fashion that encourages an extremely high level of interactivity amongst the group. Simply put, people are excited about attending his workshops. Even those who come into the office on the first day in a bad mood can't help but smile, then laugh, after George Anderson opens his mouth. During the very last training seminar of 2008, one of the participants came into the office with extremely high expectations of, not only the training, but the set-up of the office. Because the set-up didn't exactly fit his expectations, he became very passive-aggressive with one of the members of the Anderson & Anderson staff. Fortunately, after meeting Mr. Anderson and hearing a brief example of what was to come, he immediately became engrossed in the process and was glad that he registered for the training.

Overall, participants from all over the country, and internationally, have appreciated the depth of this training. The list of certified anger management providers utilizing the Anderson & Anderson anger management model has grown considerably, and continues to grow, since the program became official over seventeen years ago. Anger Management continues to grow as the intervention of choice for those who (whether voluntary or mandated) need to properly manage their anger and stress levels, exercise emotional intelligence, and improve their assertive communication skills.

Anderson & Anderson, A.P.C. invites all who want to take advantage of the growing trend of anger management mandates by courts and employers, as well as the increase in self-referrals that seem to be due to the current economic crisis. Certified anger management facilitators and providers can run groups, work with individuals, provide organizational training to businesses, and provide anger management assessments to both clients and individuals.

This training includes a thirty percent discount for selected anger management products that will need to be used with clientele, as well as a free one-year membership with The American Association of Anger Management Providers. Anderson & Anderson will also disclose important information about additional marketing tools and opportunities that can be used to expand an anger management practice.

Those who are interested in attending an Anderson & Anderson anger management training are encouraged to call 310-207-3591. They will not regret it.

Rasheed Ahmed
Office Manager
Anderson & Anderson, A.P.C.
Trusted Name in Anger Management

Anger Management vs. Conflict Resolution (Part 2)

Both anger management and conflict resolution are appropriate interventions for interpersonal relationship problems. However, they are clearly different and these differences are essential in determining which to consider in addressing relationship issues.

Conflict resolution is a range of processes aimed at alleviating or eliminating sources of conflict. The term "conflict resolution" is sometimes used interchangeably with the term "dispute resolution" or "alternative dispute resolution". Processes of conflict resolution generally include negotiation, mediation and diplomacy. The processes of arbitration, litigation, and formal complaint processes, such as ombudsman processes, are usually described with the term "dispute resolution", although some refer to them as "conflict resolution". Processes of meditation and arbitration are often referred to as "alternative dispute resolution".

Anger management is a course designed to teach skills in the recognition and management of stress and anger, as well as skill enhancement in assertive communication and emotional intelligence. Anger management must always begin with an assessment designed to determine the clients level of functioning in the above four areas. Anger management can be offered in a small group format or in individual coaching.

In California, Judges routinely refer divorcing couples with minor children to Conciliation Courts for “conflict resolution”. Criminal Courts refer cases of road rage, simple battery and person-directed violence to Court Approved anger management classes for intervention.

A careful review of these two disciplines clearly indicates that Conflict Resolution requires far more training and experience than Anger Management. In fact, many, if not most, experts in this area are practicing Attorneys with special training in Mediation. In contrast, anger management is a much newer area of specialization without the rigorous training and experience requirements of Conflict Resolution.

Finally, Conflict Resolution requires all parties involved in the dispute to participate in the resolution. Anyone can opt to participate in an anger management course and gain from the experience.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management

Anger Management Guru Offers Free Internet Marketing to Providers

2009 is predicted to be an awesome year for trained anger management providers nationwide. To assist all providers in marketing their practices, internationally recognized anger management Guru, George Anderson, is offering a free listing on The Anger Management Resource Directory.

The Anger Management Resource Directory is currently the most important, visible, and highest rated anger management website on the Internet. Listing on this website will automatically insure prominent internet presence for any provider.

George Anderson is internationally recognized as the voice of professional anger management services worldwide. The Anderson & Anderson anger management curriculum is the industry standard. In September of 2008, this model was featured on “Losing It”, an award winning Griff Rhys Jones documentary produced for the British Broadcasting Channel 2 in the United Kingdom.

Any legitimate, trained anger management provider can visit The Anger Management Resource Directory at, and carefully follow the instructions for placing a listing on this site.

Working together, legitimate anger management providers can and should make 2009 the year that anger management is accepted as the intervention of choice for civility throughout the world.

Rasheed Ahmed
Office Manager
Anderson & Anderson, A.P.C.
Trusted Name in Anger Management

Friday, January 02, 2009

How To Brand A Coaching Practice

What is branding?

Simply put, a brand is a promise. By identifying and authenticating a product or service, branding delivers a pledge of satisfaction and quality. In reviewing the websites and Internet ads of numerous Coaching Practices, most appear to be generic or, at best, only differentiated by Life Coaching as opposed to Executive Coaching. Executive coaches are more similar to each other than they are unique. The same is true for most Life Coaches. In other words, they seem to be saying on their websites and ads “me too” in explaining their services.

Why is branding important?

It prevents the danger of being anonymous. Branding provides answers to a lot of clients’ questions, such as:

• Who are you?

• What services do you offer?

• What do you sell?

• How are you different from those offering similar services?

• Why are you better than your competitors?

• Why should I enroll in your program or contract for your services?

A good brand will:

• Deliver your message clearly

• Confirms your credibility

• Connects your target prospects emotionally

• Motivates the potential client

• Solidify User Loyalty

• Will create a market advantage

• Will open doors that were formerly closed

• Will make us all more successful

There is a high correlation between success in business and successful business branding.

George Anderson, MSW, BCD, CAMF, CEAP
Diplomate, American Association of Anger Management Providers
Anderson & Anderson®, The Trusted Name in Anger Management