Seven Steps to Anger Control

by T.L. Wentz, Ph.D

(Excerpt from Anderson and Elder, 2008. T.Wentz, PhD. (Ed.) The Practice of Control: Executive Coaching/Anger Management for Physicians. Anderson and Anderson, Brentwood, CA)

1. Identify Your Feelings.

Start with your upsetting feelings. Identify those feelings. Use your recognition of those feelings as a STOP Sign! Upset feelings are a sign or signal that your self-talk (internal dialogue) is escalating your upset feelings.

2. Identify Your Thoughts.

Identify your upsetting thoughts or internal dialogue that are contributing to your anger about the situation or person. Question yourself and ask…

1.) “Why must I get my way?”

2.) “Why should others do what I want?”

3.) How would you answer those questions?

3. Reframe Your Thoughts.

Counteract your upsetting/angry thoughts with a positive self-message. Put the brakes on your feelings. You no longer have to react to your first impulse. Tell yourself, “Slow down, easy does it.”

4. Clarify the Situation.

Take the time to clarify the situation for yourself. Ask yourself, “What is really going in this situation?” Then, you may acknowledge feeling disappointed or hurt by the person or with the situation. Being enraged is self-defeating and no longer an option.

5. Set Realistic Goals.

Ask yourself, “What alternative solution(s) can I use to resolve this situation?” Set more realistic goals for yourself in regard to the problem. Be specific and concrete. What can you do to change the situation?

6. Develop Options.

List the constructive options you have in order to reach your goals. Ask yourself, “What constructive actions can I take to reach my goals?”

7. Take Positive Action.

Choose a constructive option to reach your goal and act on it. The end result of the ABCD process is positive action on your part!

Joint Commission (JCAHO) Attacks Disruptive Behavior

by T.L. Wentz, Ph.D

Physician and nurse executives team up to fight disruptive behavior.

The American College of Physician Executives and the American Organization of Nurse Executives are joining forces to stamp out disruptive behavior. The two organizations are providing resources and guidance to foster excellence in nurse and physician relationships throughout the country.

The issue is so widespread that The Joint Commission published a Sentinel Event Alert addressing intimidating and disruptive behaviors in July 2008. In addition, The Joint Commission issued a statement requiring that health care organizations adopt zero tolerance policies for disruptive behavior by January 1, 2009. According to an ACPE survey, more than 95 percent of respondents said they had witnessed disturbing, disruptive and potentially dangerous behaviors among physicians on a regular basis. (Contact: Carrie Weimar, ACPE, cweimar@acpe.org or (800) 562-8088)

Anger Management Guru, George Anderson, Exposes Fraudulent On-line Programs

George Anderson and his firm, Anderson & Anderson, is the recognized leader in Executive Coaching/Anger Management worldwide. The Anderson & Anderson anger management curriculum is the most widely used model in the world.

According to Mr. Anderson, untrained, self-certified anger management providers dominate the Internet with worthless on-line classes that are designed solely for monetary gain. Many Hospitals, Physicians, Judges and HR Managers are frequently duped into accepting anger management completion certificates from these unscrupulous providers.

There is no such thing as an “Approved On-line Anger Management Class”. The three most marketed programs on the Internet are all located in Orange County, California. None of these programs have offices, staff or legitimacy. Instead, they use paid P.O. box addresses, a cell phone, and a computer.

Unfortunately, there are currently no laws anywhere in the United States that regulate these bogus programs. Consumers are urged to carefully scrutinize the legitimacy of programs that can be completed in 30 minutes for as little as $40.

Lekdan Takspa
Office Manager
Anderson & Anderson
Trusted Name in Anger Management

Anger Management Guru, George Anderson, Exposes Fraudulent On-line Programs

George Anderson and his firm, Anderson & Anderson, is the recognized leader in Executive Coaching/Anger Management worldwide. The Anderson & Anderson anger management curriculum is the most widely used model in the world.

According to Mr. Anderson, untrained, self-certified anger management providers dominate the Internet with worthless on-line classes that are designed solely for monetary gain. Many Hospitals, Physicians, Judges and HR Managers are frequently duped into accepting anger management completion certificates from these unscrupulous providers.

There is no such thing as an "Approved On-line Anger Management Class". The three most marketed programs on the Internet are all located in Orange County, California. None of these programs have offices, staff or legitimacy. Instead, they use paid P.O. box addresses, a cell phone, and a computer.

Unfortunately, there are currently no laws anywhere in the United States that regulate these bogus programs. Consumers are urged to carefully scrutinize the legitimacy of programs that can be completed in 30 minutes for as little as $40.

Lekdan Takspa
Office Manager
Anderson & Anderson
Trusted Name in Anger Management

The New 40 hour Batterers’ Intervention Facilitator

The Anderson & Anderson 40 hour Batterers’ Intervention Facilitator is now available for 1 person rather than 4. This change makes it possible for each individual to seek this training without the need to share with others.



Cost: $325.00

The New 40 hour Facilitator Certification

The Anderson & Anderson 40 hour Facilitator Certification is now available for single 1 person rather than 4. This change makes it easier for one individual to take this training without the need to share with others.



Cost: $325.00

Two Day Live Anger Management Training

Capital Anger Management

&

Anger Management Guru: George Anderson, BCD, LCSW, CAMF

Presents

September 11th & 12th , 2009*
8:30 am – 4:30 pm

Double Tree Hotel
2001 West Way
Sacramento, CA 95815

The Anderson & Anderson model of anger management is the most effective and widely recognized curriculum in the world. This model, which has been featured in Los Angeles Times Magazine, focuses on enhancing emotional intelligence and assertive communication while introducing behavior strategies for identifying and managing anger and stress. Our certification training and approved provider list are the industry standards and dominate the internet.

The First day of training will focus on Adolescent Anger Management and will use the Anderson workbook “Controlling Ourselves” as the text. A demonstration and discussion of the Conover Assessment Component will be conducted. This one-day training is designed for Nurses, School Counselors/Psychologists, Substance Abuse Counselors, Case Managers, HR Managers, Clinicians, Probation Officers, as well as staff from group homes, and agencies serving families and youth. This curriculum is currently being used in school districts in Los Angeles, Oakland, Sacramento, Concord and San Diego, as well as school districts in Texas and Louisiana. In addition, probation departments in Arizona, Kansas, California and Texas use this model.

On the Second day, Adult Anger Management will be examined. A demonstration of the Conover Assessment will be conducted with a discussion of its usefulness. “Gaining Control of Ourselves,” in conjunction with experiential exercises and videos, will be used to initiate the participants to this intervention. Most major corporations have accepted this model for use by H.R. and EAP Managers.

Cost: $500.00 per day includes client workbook, facilitator guide, and certification.

Approved for 8 CEU’s by CAADAC (#2n96-341-0805), BBS (#PCE60),
CAADE (#CP40-793-C-1009), TCBAP, and the CA. Board of Corrections

For more information, please call 310-207-3591, or visit http://www.andersonservices.com/certificationseminars.html

New 40 hours Anger Management CD Facilitator Training

Anderson & Anderson, Trusted Name in Anger Management, is proud to present its 40 hour anger management CD-ROM based training for purchase. The Anderson & Anderson curriculum focuses on four areas of functioning: assertive communication, anger management, stress management, and emotional intelligence.

This package can train up to four people to become Certified Anger Management Facilitators. It costs $797.00 and includes three CD-ROMS for the following areas: Adolescent and Adult Anger Management (CD 1), Training for Individual Coaching (CD 2), and Motivational Interviewing (CD 3). This package also includes four copies of the following workbooks: the adolescent workbook, the adult workbook, the Anderson & Anderson suggested guide for anger management, and the necessary tests that need to be completed and sent back to our office for certification.

By purchasing this package, you will receive a complimentary copy of our Interactive CD-ROM, “Tips for Managing Anger”. Call our office at 310-207-3591 to take advantage of this offer.

Controlling Ourselves

Price: $28.00

This adolescent-focused workbook for anger management can be used by individuals for self-help, as the basis for psycho-educational anger management groups, or as a tool in individual therapy. This book uses graphics and “teen language” to help adolescents identify with the material. Strongly anchored in anger management basics, it helps group facilitators stay focused on practical solutions for dealing with anger and avoiding detours. It presents fundamental information about managing anger and stress, developing emotional intelligence, and communicating more effectively. As a workbook, it contains a variety of inventories, exercises, reviews, and logs to help individuals develop alternatives to aggressive behavior. Originally developed for court mandated participants in Anderson & Anderson anger management classes, the lessons in this workbook enable readers to understand the signs and signals that lead them to anger. It supplies useful techniques to dissipate that anger before it gets out of control.

By purchasing ten or more copies, the price of each copy is marked down to $26.00. You will also receive a complimentary copy of our computerized Motivational Interviewing CD-ROM. Please call Anderson & Anderson at 310-207-3591 now to take advantage of this amazing offer.

Contrasting Wheels of Behavior Posters

Price: $65.00

The Anderson & Anderson Contrasting Wheels of Behavior are key anchors to the companion client workbooks. The spokes on the positive wheel list behaviors and styles of communication that foster healthy interactions in interpersonal relationships. The Negative Wheel shows the kinds of behaviors that tend to lead to conflicts in all types of interpersonal interactions.

Anyone who purchases this set of posters will receive a complimentary Anderson & Anderson clear tote bag.

Please call our office at 310-207-3591 now to take advantage of this offer.

Introductory Anger Management Class

Price: $150.00

Every 2nd Saturday of the month

9:00 am - 12:00 noon
12301 Wilshire Blvd. Suite, 418
Los Angeles, CA 90025

$150.00 includes registration, workbook, and client assessment. This three hour course is an excellent gift for a special person.

Note: Schedule subject to change.

Please call (310) 207-3591 for up-to-date schedule information.

The Practice of Control

Price: $89.00

“The Practice of Control” is the first Coaching client workbook designed specifically for physicians, attorneys and high profile clients who have problems with self-control/anger management.

The Practice of Control is written in a workbook format with exercises, quizzes, graphics and workplace scenarios. The four topics covered in this text are the same topics that are the focus of the comprehensive assessment used for all individual coaching clients.

The four areas of concentration for the Anderson & Anderson curriculum are: recognition and management of anger, recognition and management of stress, the extent to which assertive communication is the preferred style or interpersonal interaction and the level of empathy/emotional intelligence.

Anyone who purchases this book will receive a free copy of “Tips for Managing Anger” the Anderson & Anderson anger management pocketbook.

Call us at 310-207-3591 now to take advantage of this offer.